NearAxis

Your tenant data stays in Rentec Direct.

Here’s exactly what NearAxis sees when you ask a question, and what it keeps afterwards.

Records passing through a gate that keeps nothing, to the person who asked

How a question works

  1. 1You ask
    Your AI app sends the question to NearAxis, signed in as you.
  2. 2We check
    Only approved people get through.
  3. 3We fetch
    NearAxis reads just what’s needed from Rentec Direct.
  4. 4Done
    The answer goes to you. Nothing is saved.

What we keep

About you

  • Your name, email and company
  • Whether your access is on
  • A basic request log — time and whether it worked — kept 30 days

Never

  • Tenant, owner, lease or work-order records
  • Payments, balances or statements
  • Your questions or the answers

One setting to check in your AI app

Answers show up in your chat, so your AI provider’s settings apply to them. On personal plans, switch off model training first.

PLANTRAINS ON CHATS BY DEFAULT?WHAT TO DO
Claude Free, Pro, MaxIf “Help improve Claude” is onTurn it off in Privacy settings
Claude Team, EnterpriseNoNothing — good for business use
ChatGPT Plus, ProIf “Improve the model for everyone” is onTurn it off in Data controls
ChatGPT Business, EnterpriseNoNothing — good for business use

As of September 2026. Providers change their settings; check theirs.